Some premises in Blackpool ended 2021 by being inspected and receiving a star rating for their food hygiene.
Businesses that serve food are rated on how hygienically it is handled; how it is prepared, cooked, reheated, cooled and stored; the condition of the structure of the buildings; the cleanliness, lay-out, lighting, ventilation and other facilities, as well as how the business manages and records what it does to make sure food is safe.
A one star rating means “major improvement is necessary”, a two star means “some improvement is necessary”, three star means “hygiene standards are generally satisfactory”, while four star means “hygiene standards are good” and five stars means “hygiene standards are very good”.
Two Blackpool eateries were however rated zero stars meaning “urgent improvement is required”.
The below inspections took place in November, with the ratings then published on the Food Standards Agency’s website last month.
1. Tea Amantes
53a Albert Road – Five stars
2. Gurkha Restaurant & Bar
148-154 Waterloo Road – Five stars
3. Paramount Chinese
77 Highfield Road – One star
4. The Velvet Coaster
501-507 Promenade – Five stars
5. Taylors Fish & Chips
461 St Annes Road – Five stars
Ansdell Road – Four stars
7. Flamed Wok
144 Waterloo Road – Two stars
8. No 4
Number Four And Freemasons Hotel Layton Road – Four stars
9. The Monkey’s Grill
55 Whitegate Drive – Zero stars
10. Fino Tapas
23-25 Church Street – Four stars (Preston restaurant pictured)
The former Black Horse has been empty since March 2019
A 19th century pub which is considered “unviable” is to be converted to housing.
Fylde Council has approved plans which will see the former Black Horse pub in Kirkham converted into three apartments.
The pub’s history dates back to at least 1848, when it was first included on an OS map, but it has lay empty since closure in March 2019. The plans will also see extensions and outbuildings cleared and four semi-detached cottages built on the current car park.
According to estate agency Jenics, which handled the sale of the building, the Black Horse had struggled to operate in recent years and went through four landlords in as many years. It was listed for sale between March 2019 and August 2020 at a guide price of £225,000 plus VAT but no hard interest was found in the retaining its previous use.
Jenics stated: “During the marketing period there were 11 viewing parties, the majority of whom were looking at the site for alternate use. The premises attracted a small number of viewings of parties looking to use the premises for its existing use.
“The viewings did not however result in any formal offers.
“Reasons offered for the lack of interest included the level of investment required to improve facilities, particularly the ground floor kitchen area, which is not fit for catering purposes.”
It added: “It is our experience within the market that this type of venue would need to generate a net turnover of a minimum of £5,000 per week for it to be sustainable. Given the information provided by the pub company regarding barrelage and industry standards, we can demonstrate that The Blackhorse is not sustainable as a wet led community public house.”
With planning permission now granted, the long history of usage as a public house looks set to be over, with applicant LAB Property Developments now able to begin the conversion to housing.
The Blackpool pub said their totally random act of kindness is all about ‘community’
Around 40 Lancashire families got a second chance at Christmas dinner after a Blackpool pub invited them for a complimentary meal.
It came after complaints made online about the Christmas day service at another pub, which customers described as ‘shambolic’.
Guests who visited Singleton’s Miller Arms on Christmas day have shared their frustration for their service which was labelled ‘shambles’ and a ‘disgrace’. The Pub’s director has since said that the day went “spectacularly wrong” and claims many issues were “out of their control”.
However, some guests who voiced their upset online, were approached at random by Aaron Johnson from The Newton Arms in Blackpool and were offered a complimentary Christmas meal.
Elaine Borsay and her family were among the guests invited to The Newton Arms to celebrate.
They had been at Miller Arms on Christmas day but got to re-do their Christmas dinner on January 2 at The Newton Arms.
Mrs Borsay told LancsLive that their experience at The Newton Arms made up for their ‘awful’ Christmas day.
“We enjoyed that day and made it our Christmas day, because it was ruined on Christmas day,” she said.
Mrs Borsay and her family paid £65 per person at The Miller Arms and said they ‘expected everything to be perfect’.
She was one of many to post an upset review to The Miller Arms Facebook Page.
“People have commented on my post saying ‘don’t be so lazy, what you going out for a meal for, cook at home,’ but I wanted to treat myself. I don’t want to be standing doing the cooking and the washing up. I want to be spending that quality time with my family.”
Mrs Borsay said they had decided to eat out for a ‘change’ but ‘won’t be doing it again’.
The Newton Arms got in touch a few days later and offered her a complimentary Christmas dinner at her convenience.
“Obviously there were a lot of people who had left negative reviews on The Millers Arms Facebook page and they went through and at random they just picked people out and invited them to have a Christmas meal free of charge.
“They said they would have loved to have invited everyone, but they couldn’t. I couldn’t believe it and thought it was a joke,” she said.
Mrs Borsay was told to ‘choose’ whatever she wanted from the menu and to let The Newton Arms know when they would like to come for their meal.
When Mrs Borsay and family arrived she said the effort made by The Newton Arms was ‘so nice’. They had laid the table and provided crackers to make up the Christmas Dinner.
Aaron Johnson has been the General Manager of The Newton Arms for the last three years and said the random kind act was simply down to the pub having a big focus on community.
“We’re a community brand and I have been really big on community,” he said. “We had been reading reviews on Facebook that people have had a bad christmas day, for whatever reason, and we had excess Christmas stock so I was speaking to the team and we said let’s reach out to these guys.”
Previously the pub has raised ‘just under’ £4,000 for Headway Blackpool, Wyre and Fylde who support brain injury survivors and their families. During the national lockdowns, they raised a further £1500 through a virtual event.
Offering the families a second chance at Christmas day was simply the pub giving them the ‘opportunity’ to sit down as a family again, Mr Johnson explained.
“Its important because none of us had that last year, and most people were really looking forward to it this year. Hospitality is really difficult with loads of challenges but we were in a position where we had over-ordered for Christmas to make sure we had enough for everybody and we had some spare stock.”
Mr Johnson said they had not been able to ‘reach out’ to everybody, but said there is around 40 people who have been invited for the complimentary Christmas and to his knowledge, ‘all really enjoyed it’.
“We weren’t bothered about the circumstances there (The Miller Arms), we don’t know, but what we were focused on were people who didn’t have their Christmas dinner and we’ve been able to give them that.”
The Newton Arms describe themselves as a ‘big community pub’ who host ‘a lot’ of fundraisers throughout the year including fun days and firework displays.
At Christmas they hosted a Christmas grotto because ‘nobody had the opportunity’ last year.
The Newton Arms in Normoss, Blackpool, is open every day from midday until late.
From Italian eateries, Asian fusion restaurants and places to enjoy a quick bite or brunch, take a look at where you should try in Lancashire in 2022
The hospitality industry is one of the sectors to suffer the most during the pandemic.
With rolling lockdown and government restrictions, rising rental and utility costs and staff shortages, coupled with a drop in footfall and rise in cancellations, some restaurants will be limping into 2022, hoping for their fortunes to change.
And with a sense of pre-pandemic normality and people becoming more comfortable to eat out again, we have compiled an expansive list of venues in Lancashire where we think you should try, and in turn support local suppliers and employment.
You’ll find everything from casual dining places, restaurants selling specialist cuisine and venues offerings something a little different for you to try for the first time.
We have visited a huge chunk of eateries included in the round-up this year and combined those with some that score very highly in online reviews or come strongly recommended from reliable sources.
So, strap yourselves in and join us as we take you on a journey through restaurants serving mouth-wateringly good, fresh and quality food for you to look forward to enjoying in 2022.
Sprinkled in our list is a number of venues we tried out this year, whether it was because they served up simply scrumptious food and had been getting rave reviews or if they have a signature dish on the menu that sets it part.
This pizzeria specialises in genuine Neapolitan-style pizza, after the owner spent time in Naples learning about ingredients for the sauce and methods of how to cook it properly, before passing his secrets to the chefs.
This fine dining establishment was closed for sometime but reopened this winter and is located on the ground floor of the Winckley Square Hotel.
It has Oli Martin, who you may recognise from BBC’s Masterchef and Rikki Hughes in the kitchen and the menu has Lancashire recipes, produce and people at its heart, no more so than the butter pie dish, which we went in to try recently.
Predominantly a brunch and lunch venue, Cobble also delivers excellent specials and has recently started cooking a ‘@ Night’ small plates menu in the evenings, Thursday to Sunday.
In December, we tried the Christmas ciabatta special and it was ‘festively fantastic’.
Cobble is cool and rustic and perfect for a leisurely weekend brunch in the town centre.
If interesting and unusual ingredient combination are your thing, then look no further than Brew, who served a Sprouts and Wild Mushrooms dish in the run up to Christmas.
But don’t worry, if your palate prefers more regular meals, coffee and baked goods and seasonal food, such as eggs benedict, croque Madame, French toast, full English meat, vegan or veggie breakfast and porridge.
An award-winning gastropub that’s a delight for all the sense, putting a contemporary twist to classic dishes and it also has rooms.
It’s nestled nicely in the Ribble Valley and you can soak in stunning views and you can opt for the taster menu or main a la carte.
Fino Tapas, Preston
The finest Spanish tapas served in a restaurant set inside a beautiful Gothic building.
Expect cold cuts, fine cheeses, expertly chosen wines and continental-style service.
It also has another venue in Lytham St Annes.
Popular for its vast vegan, vegetarian and gluten-free options Base has MasterChef The Professionals chef Mark Satterthwaite in the kitchen and devising the menu.
Mark utilities his upbringing in the South Lakes of Cumbria to inspire his dishes in this modern, minimalist-style restaurant.
You’ll find inventive, colourful and high quality food at Plau, while also washing it down with one of the 39 gins on offer or a pint of German beer.
This place is truly a jewel in Preston’s crown, with a good service and you’ll find yourself wanting to take everyone you know there, if you’re lucky enough to find a table, due to its popularity.
Cartford Inn, Little Eccleston
This one does the lot – it is a pub, restaurant and hotel and like many other venues that have made the cut here, it’s won awards.
There’s a French vibe running through the menu and it’s totally affordable, too.
Elvin’s, Lytham St Annes
This venue regularly gets five-star reviews and we had to try it out to see if it really was worth all the hype.
Spoiler: It is.
You’ll find this authentic Lebanese cafe tucked away inside the quaint Clifton Walk just off the high street in the town centre, nestled between candle shops and vintage clothing boutiques.
Bees Country Kitchen, Chorley
Sometimes you just want a ‘grab and go’ style lunch but that doesn’t mean you have to skimp on quality.
In steps the Bees Country Kitchen, based in Chorley Market, where you’ll find traditional hearty food cooked with love. and skill
Barton Bangla Brasserie, Preston
This family-run curry house won the Best Curry Restaurant in the UK at the prestigious Curry Awards this year and we took a 64-mile round trip to go along to give it a try.
It was worth it – from the attentive and knowledgeable service to the taste-bud pleasing food.
Tap Select, Oswaldtwistle
Glug on an IPA and have a go at an 80s retro game while you wait for your food, which is casual and street-foody.
if you don’t fancy a full meal but just a little peckish, it’s ideal too. However you can also stuff your face with one of every dish on the menu.
The Millstone, Mellor
Joining our ‘great places to eat in the Ribble Valley’ club is the Millstone.
The menu is laced with dishes using locally-sourced ingredients. It wasn’t awarded a AA Rosette for nothing, you know.
The Moorbrook, Preston
Hearty wood-fired pizza, with big screen showing sport and cask ales on tap.
In fact, the Moorbrook has Preston’s largest selection of draught cask and keg beers, along with spirits and wines, of course.
Pull up a pew in this Scandinavian style cafe haven, offering coffee, cakes and light bites you’ll keep coming back for.
Located on King Street, Holm also has an in-store market selling a variety of Nordic food, drink and home wares to their visitors.
Slice Guys/Two Cents, Ormskirk
Nicola Jackson-Jones had worked in insurance for 18 years when she decided to make the huge career change just before the coronavirus pandemic hit and open up a pizzeria.
She has gone on to be nominated as Pizza Chef of the Year and due to the success of the restaurant, which offers dine in, takeaway and also a ‘pizza school’, Nicola plans to run a luxury pizza delivery van called Two Cents Pizza from a converted horse box.
The Brasserie, Morecambe
Authentic Greek cuisine tucked away just off the Morecambe Central Promenade.
It is understated and offers a warm welcome to diners and offers a range of Mediterranean drinks to pair with the food.
Yorkshire Fisheries, Blackpool
Don’t be fooled by the name, this award-winning establishment is firmly located in the Red Rose county.
And we’re lucky that it is, too, as this traditional chippy, which has been open since 1905, serves irresistible haddock and cod and and don’t forget the daily specials.
Sun Pizza, Lancaster
Another new addition to Lancaster city centre is Sun Pizza, which is run by a group of university students.
Diners have really taken to the relaxed atmosphere and what some call the ‘best pizza in Lancaster’.
King Street Kitchen, Whalley
You won’t take too long making your way through the menu options here, as the focus is very much on quality not quantity.
It’s like being in your family’s dining room, its; cozy and inviting and ideal if you are looking for a good feed with loved ones.
Oh, and it’s in the Ribble Valley *wink emoji*.
Bagel Deli, Ormskirk
This five-star bakery has roots in Brick Lane – the home of the ‘beigal’ and alternative way of baking a bagel.
They bake bagels daily and their salt beef bagel is a thing of beauty. Take a look at what we thought when we went to try it for ourselves.
Pizza Grazie, Blackpool
We love a restaurant that also gives back, and Pizza Grazie does just that.
Not only is it a registered charity and opens as a soup kitchen twice a week, it also runs a ‘pay it forward’ scheme for local homeless people.
Oh, and the food is “deliciously scrumptious” and “Beautiful” according to diners who have ventured to the converted church.
Brizola is a bit tucked away from the outside, in a little courtyard in quaint and trendy Clitheroe.
It’s menu is inspired by Rachael Moreau’s travels to Mykonos and is popular among foodies and locals alike, with customers traveling from afar to tr4y the food there.
Zest of India, Blackpool
Zest offers Indian subcontinent food and Turkish style curry along with grilled food.
The Indian-Turkish fusion cooking style sets it apart from the rest and it has a 93% ‘excellent’ TripAdvisor rating.
Tyson Fury loves Sultan and we’re not about to argue with him.
However, after visiting ourselves, there really was no need to as we were impressed with the free water bottles and sheer choice on offer, from curry and burgers to calzone pockets, falafel wraps and chicken sizzlers.
However, after visiting ourselves, there really was no need to as we were impressed with the free water bottles and sheer choice on offer, from curry and burgers to calzone pockets, falafel wraps and chicken sizzlers. Read more here
What’s better than afternoon tea? A Harry Potter-themed afternoon tea, complete with wizardry magic and potion drinks, that’s what.
Mandrakes also has an onsite shop selling memorabilia for fans of JK Rowling’s books.
The Spread Eagle is a family-friendly gastropub with a gorgeous terrace overlooking the ever-present Ribble Valley.
On the menu you’ll find traditional pub fayre, lighter meals and desserts. It makes for a lovely trip out for lunch, combined with a walk in the nearby trails.
Keep up to date with restaurants in your area by adding your postcode below
The Bank Bar and Grill, Blackpool
The family-owned restaurant located on Corporation Street was given a Traveller’s Choice Award and listed as one of the ‘Top Everyday Eats’ in the UK and Channel Islands last month (July) and came in sixth place on TripAdvisor’s top 10 list.
Bank is known for its mix of British, Contemporary and Grill cuisine options and its extensive cocktail menu.
Quite Simply French, Lancaster
This French restaurant in Lancaster has been rated the top place to go in the city on TripAdvisor and has thousands of great reviews.
It even has its own rooms for you to stay in, after indulging in the food and wine.
In their own words, quite simply French said: “The emphasis is on great ingredients from the area with local charm and stylish panache coming together to create an insider feel that you don’t get at a more formal hotel.”
Coco’s Soul Food, Preston
Head to Coco’s for one of the best burritos that will ever pass your lips.
It’s a bit of landmark in Friargate and popular with students, families, couples – the lot.
It’s a fuss-free place with, good value, scrumptious food.
Another venue in the Ribble Valley, on the cup of the Forest of Bowland, which is constantly enhancing its claim as one of THE areas for good food in Lancashire.
It’s also the second Michelin-star restaurant to feature on our list, offering British dishes created by executive chef Lisa Goodwin-Allen.
Expect elegant, classy and beautiful-looking food which honours the heritage of the surrounding area.
The Mad Hunter, Lancaster/St Michael’s
Based at two different locations and you most likely won’t forget your visit here – it’s flamboyant and imaginative.
You’ll discover an eclectic menu, from Mozambican peri peri prawn taco, cape Karoo mussels, wild board spring roll starters and mezzes to a chicken and chorizo burger, ribs and fried halloumi for the larger plates.
Scholars Training Academy, Blackburn
This venue is Blackburn College’s fully licensed training restaurant.
Located on campus, customers are offered a professional dining experience by students passionate about cooking.
Lunch is served daily from 12pm – 2pm and all food is freshly produced using local suppliers.
You can smell this Turkish barbeque restaurant as the meat and fish sizzles away on the grill, wafting past your nose.
There’s meat and veggie platters, halal options, homemade hummus, flatbreads and dips, ribs, steak and huge portion of fresh fish on the menu and it’s the ideal place to differing palates.
Turquaz successfully brings a taste of Middle Eastern cuisine to West Lancashire.
OK, so this one you can’t actually dine in at it, but you can purchase some quality, locally-sourced deli meats cheeses, condiments and sauces.
We just love the play-on-words name and the owner, George, set the whole thing up, determined to turn being made redundant into a positive.
Oh, and you should always try and shop local, everyone.
White Swan, Fence
The White Swan sells itself as “elevated comfort fare on offer in quaint quarters with a fireplace” and we don’t know about you, but that sounds perfect for the winter months.
And with seasonal ingredients delicately weaved into the menu to keep it fresh and exciting all year round, it’s worth a visit in spring, summer and autumn, too.
Oh, and it’s got a Michelin star thanks to the genius of chef Tom Parker.
Another on the list that consistently scores very highlight in online customer reviews.
They love how the restaurant, which is run by husband and wife, Paul Moss and Caroline Upton and is situated next to one of Europe’s tallest windmills, is the whole package – from food, service to location.
A popular stop with walkers and cyclists, Wild Root offers something a little different to West Lancastrians.
It’s a multi-purpose space, too, with a cafe, deli, garden centre and farm shop all onsite.
You’ll find cultured cashew cheese manufacturer and specialises in plant-based eating
Mi Casa Su Casa, Blackpool
The only tapas in Lancashire that can rival Fino in Preston – Mi Casa Su Casa is in the Good Food Guide and we agree entirely with its inclusion.
It’s also one of the best places to eat in Blackpool.
This authentic Greek restaurant has just moved location after outgrowing its previous one.
Run by married Greek couple Karastergios and Christina Laporda, Greekouzinaoffers a menu packed with traditional food and homemade recipes,including gyoza wraps, handmade souvlaki, kebab politiko, baklava pastries and fresh salads.
Michael Wan’s Wok Inn Seaside Noodle Bar/Michael Wan’s Mandarin , Blackpool
Both of Michael Wan’s restaurants were recently named among the top 100 restaurants in the UK, with the list focusing on “one of a kind” eateries.
Step in an Asian ‘ruin bar’-style interior and chomp down on a bowl of noodles at the Wok Inn or traditional Cantonese dish at the more formal Mandarin.
Contemporary, upmarket dining brought to you by executive had chef Simon Eastham.
The menu evolves with the seasons, using locally-sourced ingredients and produce provided by suppliers in the Ribble Valley.
It’s an ideal spot for a romantic meal or special occasion.
The Stags Head, Goosnargh
Another gastro pub worth taking a drive out to.
From burgers to meat grilled to your liking and covered in rich, homemade sauce there’s a good ol’ British meal waiting for you at the Stags Head.
CuriosiTea at 23, Blackpool
This the place to be to enjoy a luxurious afternoon tea, with homemade cakes and sandwiches made up with fresh bread with your favourite fillings.
This cafe is open for breakfast, brunch and lunch and consistently secures five-star ratings on TripAdvisor.
Singleton pub The Miller Arms responds after families slam ‘shambolic’ Christmas Day service
A pub near Poulton-le-Fylde has passionately defended itself after customers slammed its Christmas Day dinner service as a ‘shambles’ and ‘disgrace’.
According to a number of TripAdvisor reviews, furious guests who had booked in for their festive meals at The Miller Arms, waited hours for their food, were forced to stand outside because the bar area was too full to fit them in and some left without eating at all.
And while the pub’s director, who did not wish to be named for fear of personal attacks, accepts the day, which had 400 people booked in, went “spectacularly wrong”, he claims many issues were “out of their control”.
Among the reviews on TripAdvisor, Nomad04332103889 wrote that the atmosphere was “awful” and they were “ignored by staff”, adding that they left after a hour of waiting to be seated.
As timbE8720OG said booking in at the pub was a “major mistake”and they will “never go again”, while Q1416UQmichellel said it was “a scene of absolute chaos, a shambles”, before adding: “There were elderly guests that could not stand for long but there was no seats for them. The bar was that full that people were stood outside in the cold”.
This reviewer also accused management of “greed” for overbooking which caused “a lot of people great distress on what should be a magical day”.
However, one reviewer Z5979LY, appeared empathetic to the staff after “seeing two waitresses crying” and added some customers were “unnecessarily rude to staff” who were “working on Christmas Day and not spending it with their families”.
They concluded the restaurant “bit off more than it could chew” by operating a banquet-style service, which did not allow for any flexibility or delays.
And asked by LancsLive for a response, the pub’s director claimed customers turning up late, making changes to their pre-orders on the day and four staff members testing positive for coronavirus on Christmas Eve all contributed in delays to service.
“We were in between a rock and a hard place,” the The Miller Arms manager said after finding out a number of his waiting staff would not be able to work.
He added: “I had to choose to either ring round people late on Christmas Eve and tell them their Christmas Day meal was cancelled, knowing they would not have any other food in, or try to do the best we could, short staffed.
“We were there until 2am on Christmas Eve and were back in at 7am and I had given my staff extra training to prepare for the day.
“But we couldn’t plan ahead for people turning up over an hour late for the 12.15pm sitting, which then had a knock-on effect to the 2.15pm sitting. It wasn’t fair.
“People were just turning up when they felt like it and serving a banquet scenario people need to come in staggered and at the allocated time we asked them to.
“Some would come with part of their group missing and wouldn’t know what their pre-orders were to take off, which delayed us even further – staff couldn’t get passed the crowds at the bar to serve food.”
The venue is located in the village of Singleton, which does not have broadband internet and limited bandwidth and it became so slow, staff were unable to use the tills to process payment or send information to the kitchen and were forced to take all drinks orders by hand, which also caused significant disruption.
“We are sincerely sorry for ruining people’s Christmas and we refunded everyone who decided to leave and didn’t take any payments for some people who had eaten three of their four courses and also didn’t charge for their drinks tab,” the director added.
“Also, there are no current [social distancing] Covid restrictions in hospitality, so it was the customer’s choice to bring their elderly relative to a packed pub on Christmas Day, it’s unfair to blame that on us.
“We lost around £10k in a single day and I still paid my staff double time and bonuses.
“If we had known Covid would still be rife when we opened pre-bookings in July, we would not have opened, we wouldn’t have risked it.”
The director also refutes claims in one TripAdvisor review that he was “hiding away” from customers, explaining that he opted to instead work in the kitchen because he is currently undergoing cancer treatment, including radiotherapy and trusted the other four members of management to run front of house.
He also says “130 people dined perfectly” and that he has received a number of supportive emails and reviews since.
“I’ve had 20 emails this morning and five are bad, the rest are telling us we did a good job, to put our heads up and shoulders back and just try to recover from it.
“People don’t understand what’s going on in people’s lives, they didn’t care about that, we are all human.
“It’s one bad day in the year, it was just unfortunate it was Christmas day and we’d had nothing but five star reviews in the rest of December.
“It does not excuse the way some customers were getting in the face of my assistant manager, who is heavily pregnant.
“And in all the negative reviews, I have not seen anyone say anything bad about the food.
“Today is a new day, we will recover from it and we will continue to serve great food”.
The Miller Arms came under scrutiny this week after guests took to social media to complain about long wait times and overcrowding.
The Miller Arms
The gastro pub in Singleton had reportedly left people out in the cold, children screaming that they had not received their dinner and that social distancing guidelines were not being followed. The scenes at the pub were described as “mayhem.”
Here is what the general public had to say about the story.
Skeleton staff due to covid or whatever… and these poor staff are getting shouted at. Those taking it out on the staff need to do one and maybe think about their actions. Granted the management should have dealt with the whole situation and service delivery more professionally. People need to understand that we are in a difficult time at the moment. If anyone made my staff cry, am sorry they would be launched out the door.
I went there a few weeks ago and walked out. I had booked a table but told they were not taking any more orders was kitchen too busy at 6pm. Then 30 minutes later, was told run out of all carvery meat. Only kids left to deal with angry customers, not a manager in site. Seems nothing has changed.
I can’t believe people think it’s ok to turn up an hour late and still expect to eat. I’m sure they were given a choice of times for each sitting, and then take it out on the staff is horrendous behaviour.
Siobhan B Hartley
It’s not just Xmas day there’s this problem. Every time we have been in the past, it’s been the same. Stopped going after the last meal was horrendous. Messaged them and they weren’t bothered at all. Says a lot really.
To be fair, it was a mess, an absolute joke, but I personally had a great time with my family. I enjoyed my time with them and I would like to thank my family for a great time with them! Oh and to the lad that said why do you go to a pub for Xmas dinner, get a life! It’s called personal choice and I don’t need you telling what I should do on Xmas day!
Employing a load of children and paying £4 is another down fall, especially on Christmas Day! The poor kids are run off their feet for £30 a week.
Well not to sound horrible, but if your worried about social distances, then better off staying at home. That way, you know you many there are and you won’t need to wait.
Can I just say watching the news the other day, it was about the famine in Madagascar, the children were eating cactus leaves to stay alive!!!!! They had food eventually, where’s the problem? They should have mucked it and helped clear the tables … not the end of the world.
What happened to buying a turkey? Stay at home and cook the bird!! Surely everyone knows how to turn an oven on??!
The social distancing thing is a funny one… A friend of mine was in Morrisons the other day and complained to me that “no one was enforcing social distancing.” It’s not a thing that should ever need to be enforced. Everyone is an adult, everyone knows what 2 metres/6’6 looks like, it’s down to people to self enforce it, and if they can’t or don’t like it then go somewhere else. Retail and catering staff have too many plates to spin as it is without chasing around the general public with a tape measure.
The Miller Arms came under fire earlier this week over alleged chaotic scenes on Christmas Day which resulted in an angry backlash from customers on social media.
Back in November this year our very own Charlie Mulholland visited the Singleton pub for a bite to eat – and this was his experience.
When I last went to The Miller Arms 12 years ago with my family, it was one of the only times we ever asked for a refund.
But with glowing endorsements from friends it was time to let bygones be bygones and venture back – and what a great decision that proved to be.
This is what we thought of The Miller Arms when we visited earlier this year
With lovely food, great customer service, and welcome decor, this venue is a great place to dine out with friends and family.
Walking in we found the decor very warm and homely and with the festive period looming large, a lot of effort has been put in place by the employees to make the pub feel like a winter wonderland.
All of the tables are constantly cleaned and signs are placed throughout to let customers know that they are dining in a clean area.
When looking at the menu for the restaurant, there were plenty of options for people who are unsure of what they want.
On one hand, if you are unsure about what to get, then you have plenty of delicious choices to pick. But on the other hand, it took me 10 minutes to choose between the mixed grill, the naked burger and the surf and turf.
I ordered the mixed grill for myself, which came with steak, chicken, pork chop, gammon, chips, onion rings and a mix of vegetables.
My friend Alex ordered a pulled pork belly with potatoes and vegetables.
For both of those meals and two drinks our meal came to £47.80, not a bad price for a meal for two.
We waited 25 minutes for our meal, which we did not mind, considering when we went on Monday night, the restaurant was quite quiet.
When the meal arrived, the food was piping hot, with a great aroma of flavours coming off of the plate.
I asked for my steak medium-rare when I placed my order, and that is exactly what I got. The steak was a little tough to cut, but was a bursting with flavour.
The gammon steak was the highlight of the meal, perfectly cooked and each bite was a delight to devour.
The only downside was the chicken which no flavour to it, no seasoning and looked bland from the very first glance.
If I had any recommendations for the future, it would be to make sure that the chicken is seasoned with something other than just salt and pepper.
With that in mind, the rest of the meal was a delight.
The chips had great flavour, the onion rings had the perfect blend of onion and batter and the peppercorn sauce really complemented the meal.
All members of staff made me and Alex welcome, and provided an exceptional customer service that made us feel welcome.
Overall, I do think that the Miller Arms has improved a lot since my last experience and this quiet gastropub will give you a home away from home feel when you tuck in to some of your favourite pub classics.
This gastropub may be in a quiet location in Singleton, but brings all of its character to the plate.
Not too pricey for a great dining experience, it will give you a bang for your buck.
With pleasant staff to greet and help you and decor which makes you feel like you never left home, this restaurant is a great option for either a quiet pub meal or a family night out.
Guests who attended The Miller Arms restaurant in Poulton-le-Fylde for their Christmas dinner have took to social media to vent their outrage over waiting times and overcrowding.
Old people left outside in the cold, children screaming as they hadn’t been served their dinner, no social guidelines being adhered and staff being screamed at by guests leaving them in tears, were just some of the scenes guests claim they witnessed yesterday with one describing it as ‘mayhem’.
The family run-business which displays a 4.4 rating on google opened its doors on Christmas Day to families which quickly escalated into chaotic scenes.
Steve James Todd who attended with his girlfriend and nan said his Christmas dinner was ruined.
The Miller Arms in Singleton.
“There was no social distance guidelines in place, no organisation by staff to keep families distanced. Old fragile people were being made to sit outside and wait for a table to become free. Children were screaming because they couldn’t get seated, it was mayhem.”
He added: “I along, with many others, complained to management on site but no apology was offered and they abandoned the young staff instead to deal with the onslaught of complaints.
“I have since emailed the manager direct who did reply and admitted in his own words that this was a “disaster”. There are a lot of angry people.”
Elaine Borsay described the service she received as an “absolute disgrace”. She booked in for 4.45pm and claims at 6.45pm decided to leave after not getting an explanation as to why her starters had not arrived.
“There were lots of people getting up and walking out. I felt sorry for people with young children who after waiting so long for their Christmas dinner were now getting upset.
“I want to say a massive well done to the staff that was trying their best in such a difficult situation after the manager left extremely young members of staff to deal with all the stress and angry customers.”
Commending staff for even working Christmas Day whilst under pressure, another said: “Sadly I think the restaurant bit off more than it could chew today. The staff we saw were so friendly and helpful while clearly under a great deal of stress.
“We arrived at 1400 for the 1415 sitting. We were told our tables weren’t yet ready and there would be a short wait. Many others also arrived for this sitting with no sign of being seated. While we waited, main courses from the previous sitting (1215) were only just being served. As more people arrived and couldn’t be seated, the bar area became chaotic with people becoming increasingly frustrated with waiting.
“There were numerous disgruntled customers who were unnecessarily rude to staff – I realise it’s Christmas Day and everyone wants to enjoy time with their family, but being rude and mouthing off to a young waitress isn’t going to help the circumstances. They’re the ones working on Christmas Day and not seeing their families – at least be nice to them.
“We were seated at around 1545 and our starters arrived quickly thereafter. The main course arrived at 1710 and the pudding at 1815. Service was slow but the food was tasty, particularly the pudding. I think part of the problem – along with staff sickness – was that they were serving each sitting as a banquet with everyone receiving each course at the same time. This removed any flexibility from the service, slowed it down and meant that delays were amplified. Something clearly went wrong with the first sitting, the food was delayed significantly and tables couldn’t be cleared quickly enough – this impacted on the subsequent sittings. It was just a series of unfortunate events.
“I saw two waitresses crying because of the stress and rude remarks made by customers. No job is worth that. I hope they get some time off over the rest of the holiday season.”
Apologising for any distress caused, a spokesperson for the restaurant said he hoped customers would extend some leniency due to unforeseen circumstances out of their control such as lack of staff due to Covid, guests turning up late and tills going down for over two hours.
“We had 350 people booked in for Christmas Day with different sittings throughout and had four people call in sick as they tested positive for Covid.
“We made the decision to either cancel bookings and ruin people’s Christmas or make the best out of a bad situation and make it work.
“One of the problem’s that arose was people turning up over an hour late for their 12.15pm sitting which threw the 2.15pm sitting off and placed additional pressure on the kitchen.
“With people turning up late they had to wait in the bar which then became overcrowded meaning the waitresses struggled to get past them.
“The tills also crashed as the internet went down for over two hours meaning taking payments and orders was a struggle.”
They added: “We cannot be held responsible for people turning up late and changing orders.
“Young staff were being screamed at by guests.
“Yes, it was disastrous. Mistakes were made. A lot of things were out of our control.
“Seven people have emailed, all of which will receive a refund.
“The company apologises and can only learn from this.
We have a good rating of 4.4 on google “Had we have know that Covid would still be as rife we definitely would not have opened on Christmas Day.
Trilogy DJ, Jason Fubar, and the No 3 cocktail bar get ready to celebrate as English hospitality venues escaped further restrictions in the latest Government announcement
Blackpool nightclubs are preparing for a night to remember after they were given the green light for New Years Eve parties to go ahead.
The announcement on Monday 27 December was the news the hospitality industry had hoped for after losing out on the festive trading period in December 2020.
Health secretary, Sajid Javid, said there would be no restrictions on social gatherings beyond the Plan B measures. This means that nightclubs can open for revellers on New Year’s Eve and there will be no limits on numbers in pubs.
Trilogy nightclub prepares to open for NYE
Covid passes will be mandatory for large events, and party-goers are advised to test themselves before heading out.
The Number 3 cocktail bar on Devonshire Road is preparing for New Years Eve celebrations. General manager, Kieran Dixon, said he watched Ireland, Scotland and Wales announce stricter measures, but ‘had an inkling’ it would go ahead as normal in England.
Mr Dixon said: “The Government hasn’t got a leg to stand on after the Christmas party scandal. If they’d have closed us all down I think people would have just had house parties everywhere.”
The venue, on the corner of Devonshire Road and Newton Drive, has enjoyed a busy Christmas period in their sports bar. Kieran hopes for normality, but isn’t thinking too far ahead. “Who knows what January is going to bring. I just want us all to have a good time this New Years Eve. Let’s see in 2022 the best we can.”
Bar owner and DJ, Jason Fubar, had been apprehensive leading up to the announcement. He said: “We were half expecting bad news – knowing we can open for New Years Eve is exciting.”
Pubs and clubs have suffered a fall in numbers in the run up to Christmas as fears around Omicron have crept in. Venues across the UK reported mass cancellations, and UKHospitality chief executive Kate Nicholls described the latest announcement as a “lifeline” for the sector.
Nicholls said: “This will give a real lifeline for many who have struggled with the loss of trade in the run-up to Christmas and the loss of new year on top of that would have been devastating for many.”
This is especially true in Blackpool, which relies on tourism and where many businesses remain closed in the months leading up to Easter.
Jason, who owns Fubar’s Rum Bar (formerly Marley’s Rum Bar) on North Promenade, said: “Blackpool venues rely on the new year because the town can get very quiet in January and February. This news tips the balance and means we can stay open and turn a profit.”
He had been worried about the financial impact on his staff if his pub couldn’t open over the new year period. “This means we can pay our staff, they all get their hours. We didn’t want anyone to be out of work.”
On Boxing Day, Fubar DJ’d at Trilogy Nightclub on Talbot Square and said that the busy crowds showed a real appetite for people wanting to hit the bars.
“I really think people want to get out. There was a trend of New Year’s Eve events being poorly attended in the last ten years, but because we were all completely closed last year I really think it will be a busy night. Most of the booths have sold out at Trilogy.”
Both venues have hand sanitising stations, and have bouncers checking that clubbers have either a negative test or covid passport.
“We tell people to exercise common sense,” said Jason.
Michael Kill, Night Time Industries Association CEO, said the sector was “pleased that the prime minister has listened to us”.
He said: “Our industry can now start to plan with some certainty over the next week, and make up for lost time promoting one of the key nights of the year in the coming days.”
He also urged the government to generate a long-term strategy for managing Covid variants, saying the “open, close strategy, which has had an huge impact on our industry, is not sustainable.”
A spokesperson for the British Beer and Pub Association (BBPA) said: “It is good news to know that we are staying open at new year. This festive trade is very important for the sector to see us through the winter.
“We hope this decision is a positive signal for the future as we enter 2022. We wish to trade our way to recovery.
“However, pubs and brewers will need more certainty going forwards to allow businesses and customers to plan ahead with confidence.”
Mark Davyd, CEO of Music Venue Trust, said there would “obviously be some relief” but called for help to improve ventilation in venues and “more clarity” on the government’s long-term vision.
Lancashire Police has launched a new anti-spiking operation to help make pubs and clubs safer in the run up to the Christmas and New Year celebrations.
The force said plain clothed police officers will be patrolling bars, clubs and pubs across the county this Christmas to deter and detect spiking offences.
Operation Night Guardian begins tonight (Friday, December 10) and will see both uniformed and undercover officers visiting nightspots across Lancashire, including Preston, Blackpool, and Lancaster.
Those in uniform will be there to reassure revellers whilst undercover officers will be entering clubs to look out for “suspicious activity and behaviour”.
Lancashire Police said uniformed and plain clothed officers will be patrolling bars, clubs and pubs across the county this Christmas to deter and detect spiking offences
Funded by Lancashire’s Police and Crime Commissioner, the patrols aim to provide a safer environment for women after a number of spiking incidents at nightspots in recent months.
Commissioner Andrew Snowden said: “This operation will act as a clear deterrent to anyone considering committing this type of crime or any other crime for that matter.
“Everyone should be able to go on a night out feeling safe and the knowledge that our officers are out there to target offenders will provide additional reassurance.
“I will continue to work closely with the Constabulary and our partners in the night time economy to ensure that people across Lancashire can enjoy their night out without worrying about drink spiking.”
Operation Night Guardian begins across Lancashire’s nightspots tonight (Friday, December 10) and will see increased patrols in and around pubs and clubs to deter and detect spiking offences
There will also be street pastors and other support workers in busy areas who can give both emotional and practical help to those who may be in need of care during a night out.
A range of practical measures will be introduced to help prevent and detect spiking offences, including the roll-out of special drink testing kits.
These kits will allow police and licensees to test any drinks that people fear have been spiked, allowing them to act quickly and identify potential suspects.
Operation Night Guardian begins tonight (Friday, December 10) and will see increased patrols in and around pubs and clubs by both plain clothed and uniformed officers
The force hopes this will deter spiking by making it more difficult for the offenders whilst also increasing the risk of them getting caught.
The officer leading the operation, Chief Inspector Jill Halliwell, said: “We want people to feel reassured that they can enjoy a safe night out with friends or family.
“We already police the night-time economy and have good relationships with licenses but Operation Night Guardian will build on that work targeting amongst other things, offences of suspected drink spiking.”
Lancashire Police’s Assistant Chief Constable Ian Dawson added: “We know that drink spiking is an issue of concern for people and, whilst we have had a limited number of reports in Lancashire, we want to reassure the public that we are responding positively to their concerns and taking firm action to ensure they can enjoy their nights out safely.
“Over the coming weeks and months, together with licensees, we will be using a range of tactics to keep people safe and doing all we can to identify offenders, gain evidence and pursue criminal prosecutions for offences including spiking.”
Talbot Road was closed after light fixtures outside the Ma Kelly’s in North Shore became loose as Storm Barra brought 70mph winds to Blackpool.
Firefighters were called to secure the loose light fittings in Talbot Road at approximately midday today (December 7).
Pictures from the scene show crews used a cherry picker to access the signs outside the Ma Kelly’s in order to make the scene safe.
A spokeswoman for Lancashire Fire and Rescue Service said: “This incident is still in progress so I don’t have all the details at this stage, but LFRS were called to the scene of a loose sign to make the area safe.
Talbot Road was closed after light fixtures outside the Ma Kelly’s in North Shore became loose
“Firefighters are using a cherry picker to access the sign and secure the scene.
“The road is currently closed.”
Ma Kelly’s has been approached for comment.
Crews used a cherry picker to access the signs and make the scene safe
The incident came after 70mph winds battered the resort as Storm Barra wreaked havoc across the country.
A yellow warning for wind – which was issued by the Met Office earlier this week – came into force at 9am this morning (Tuesday, December 7) and will be in place until midnight.
Residents were warned to expect travel disruption and short-term loss of power, as well as spray and large waves in coastal communities.
Click HERE for a full hour-by-hour weather forecast.
It comes after gusts of up to 70mph were predicted to hit the resort
Residents were warned to expect travel disruption and short-term loss of power
Glasses are being raised because the popular Fleetwood Beer and Cider Festival is all set to return after being cancelled last year because of the Covid pandemic.
This celebration of real ale and cider has been staged at the town’s Marine Hall by the Blackpool, Fylde & Wyre branch of the Campaign for Real Ale (CAMRA) for almost 40 years
After last year’s blip, the organisers want to ensure the latest edition of the event, to be staged in February next year, will be a welcome return but say it will be a little smaller in scale.
Gary Levin, festival organising committee chairman, said “Having missed last year’s festival, it’s great to be able to announce that we’re back.
Roll out the barrels – Fleetwood Beer Festival is making a return
“The festival, our 39th, will be slightly scaled back from previous years, to mean that there is a little more space to circulate due to Covid.
“However, we’ll still have a range of well over 100 real ales, ciders and perries from our local favourites to some of the best, unsung producers in the UK.
“Our ordering team are already talking to suppliers about what they can get and we’re looking forward to offering our best range of drinks ever.
“Our team of volunteers are ready and raring to go.
“We know many of our regulars who come year after year can’t wait to return and it’s always one of the main purposes of the festival to introduce new visitors be the wonderful world of beer and cider.”
Rick Pickup, Blackpool, Fylde & Wyre branch chairman, said: “After the hard couple of years that many brewers, cider and perry makers have had, it is really important for us to provide them with whatever support we can.
“That’s why we are so happy to be able to announce that we’re restart the festival.
“We also hope that visitors to Fleetwood for the festival will also take time to support a local pubs or two.
“Pubs are the heart and soul of many British communities and it’s important that we don’t lose them.”
The 39th Fleetwood Beer & Cider Festival will run from Thursday February 10 to February to Saturday February 12 at the Marine Hall, Fleetwood.
Each day’s sessions will run between Noon and 11pm.
There will be a range of over 100 real ales, ciders and perries and there will also be a gin bar and other alcoholic and non-alcoholic drinks available.
A selection of hot and cold food will be available throughout the festival.
Thursday evening will be the traditional quiet evening, with live music on both Friday (New World Dawn) and Saturday (to be confirmed) evenings.
Tickets cost £10 and include entrance, a refundable glass and a starter pack of tokens.
Further details will be posted on the CAMRA branch website and social media pages., blackpool.camra.org.uk, and on the Fleetwood Beer & Cider Festival 2022 social media pages.
Plans to flatten a Thornton pub which closed unexpectedly almost two years ago have been resubmitted to Wyre Council – just a few weeks after residents campaigned to save it.
The Burn Naze pub, on Gamble Road, was suddenly shut down towards the end of 2019, and was sold to Manchester-based housing firm Mangrove Estates, which intends to build a block of 24 apartments on the site.
The council received a planning application to knock down the building from the company in March, in the hopes of work being carried out in April. However, the application was thrown out as community group Save the Burn Naze Pub successfully campaigned to have the building listed as a ‘community asset’ in the hope it could be preserved as either a pub or a community centre.
Mangrove Estates launched a successful late appeal against the listing and has now resubmitted its demolition plans.
The old Burn Naze pub
Joanne Cooper, 65, who set up the Save Burn Naze Pub group, said: “I have always liked the Burn Naze and spent many happy times there, but there is more to it than that, There is no other building in that area that would be so perfect for a community hub.
“It has plenty of rooms for meetings, which makes it totally different from all the open plan diner pubs in the area.”
The Burn Naze was built just after 1900 and was originally the local meeting place for workers at the nearby Uniited Alkali Company ammonia soda works, which had opened in 1890 and became part of ICI in 1926.
The pub was closed down by Trust Inns in October 2019, and was sold to Mangrove Estates one year later.
In September last year, concerns about fly-tipping on land surrounding the pub were reported, when bins filled with plastic waste, wooden panels and household furniture were found dumped.
Bourne ward councillor Howard Ballard said he had also raised concerns about fly-tipping in the area, which he described as ‘an eyesore’.
A bid to build a pub and restaurant on a site opposite Blackpool Football Club has been shelved.
The application by Denaxe Ltd, a company owned by former Blackpool FC owner Owen Oyston, sought permission from Blackpool Council for the development on land between Seasiders Way, Bloomfield Road and Seymour Road.
But the application has now been withdrawn.
A document submitted to the council by agent Alban Cassidy says: “Further to our previous correspondence in respect to the above application I have now been instructed to withdraw as my client has decided not to proceed with the matter for now.”
The scheme would have been accessed from Seymour Road
An application for the development of a hotel, pub and restaurant on land opposite Blackpool FC’s stadium was granted in 2005, but only the hotel was built with the Travelodge opening on the site between Seymour Road and Seasiders Way in 2012.
In September Denaxe Ltd applied to the council for a certificate of lawfulness to proceed with the pub aspect of the scheme using existing access from Seymour Road, plus a proposed new access to Seasiders Way.
A number of objections to the application were submitted including by the Gateway Academy which raised concerns about road safety for its pupils.
Blackpool has now formally adopted a policy which will eventually see lap dancing clubs phased out in the resort.
Town hall licensing chiefs have agreed a new policy for lap dancing clubs
The ambition to purge the town of sexual entertainment venues (SEVs) was first revealed in January this year.
Closure of Blackpool lap dancing clubs will put sex workers ‘at risk’
Following public consultation, the updated policy was approved by the Licensing Committee in September and has now crossed the final hurdle after it was agreed by the council’s executive.
The existing four clubs will be allowed to continue operating, but once those licences lapse for any reason they will not be renewed. Only one sex shop will also be allowed to trade in the town in future once existing licences have run their course.
Coun Neal Brookes, cabinet member for enforcement, public safety, highways and transport, told the executive: “As a white ribbon accredited authority and a family friendly destination, we are working towards a zero limit on the number of sexual entertainment venues and lap dancing clubs.
“To protect the four businesses that are currently licensed, they will be able to continue as long as they comply with the legislation and licence conditions.
“However once the licence is surrendered or revoked, any new application would be considered against the limit of zero.”
Operators of the existing lap dancing clubs in Blackpool, which are Eden One, Eden Two, Heaven and Sinless, had warned the restrictions could drive lap dancing underground.
Ashley Sayers, whose family has operated Eden Two on the Promenade for 14 years, said dancers “will be tempted, if not forced to work in places such as hotels for private bachelor parties where their risk of sexual assault and financial exploitation would be alarmingly high.”
Coun Brookes said comments made during consultation had been taken into account in making the decision to approve the new policy.
The council believes the move better reflects Blackpool’s aim to be a family resort, and its support of the White Ribbon campaign to reduce violence towards women.
Other changes within the revised policy include tighter controls over how dances are paid for, and a ban on dancers taking mobile phones into performance areas.
CCTV must be able to store recordings for a minimum of 21 days.
The policy, which was last revised in 2016, will be effective until 2026 when the next review is due.
One Blackpool cafe is hoping people will tune in and get in harmony with the planet as it celebrates World Vegetarian Day 2021.
With some 14 per cent of the UK population now said to be vegetarian and a rise in the popularity of vegan food over the past two years, the owner of the Cosy Jazz Cafe in Lytham Road is encouraging everyone to consider swapping chicken for chick-peas to help the environment
Musician Josh Samuel who opened the cafe a year ago said there were so many benefits to vegetarianism, form health and wellbeing to being more environmentally friendly.
World Vegetarian Day was founded on October 1 in 1977 by the North American Vegetarian Society who said that plant-based diets can help reduce the risk of major killers such as heart disease, stroke and cancer as well as helping the planet by the more efficient use of land to grow plants instead of cattle which are a major source of green-house gas emissions.
Cafe owner Josh Samuel and staff member Tom Hickman at Cosy Jazz Cafe, Blackpool, thought to be the only plant-based, vegan jazz cafe in the world, Lytham Road, Blackpool.
It added that the cutting down of rainforests to provide pasture for cattle and the meat industry was a major issue and that growing crops preserved fresh water, fertile topsoil, cut pollution from cattle slurry and also saved animals from slaughter.
According to the UK’s Vegan Society, the number of vegans in the UK soared from 150,000 in 2016 to around 600,000 in 2019.
Josh Samuel said: “I would most certainly encourage everyone to look into vegetarian and vegan diets. Especially people concerned about the environment and also those concerned about their health.
“One of my customers is an established doctor here in Blackpool and he often refers patients to the cafe.”
The cafe offers all vegan treats, coffee, teas and smoothies
Josh, who renovated the formerly empty unit himself as well as doing the interior decor and most of the paintings said the jazz theme complemented the vegetarian ethos.
He said: “Before this I was on the cruises in the Mediterranean, playing music for six years. I love jazz and a bit of funk, nice and relaxing. There are so many different genre’s within jazz. People are surprised by the music in here. They tell me they find it relaxing and soothing. We also do music events and improvisations.
“I opened the cafe in the middle of the pandemic so business has been a bit up and down, but it is going well now. I don’t think there is another vegan cafe in town and I am told this is the only jazz vegan cafe in the world. It actually opened on the great Charlie Parker’s birthday, August 29, which I thought was very appropriate.
“I am getting some great reviews. I think people are surprised by how good and different the menu is and at the moment people are interested in health matters because of the pandemic. I have incorporated healthy smoothies and health-boosting ingredients into the menu.”
Josh renovated and decorated the cafe all by himself
Fleetwood dad is crowned ‘Most Beautiful Vegan Over 50 in UK and Ireland’
Mush of the artwork has been done by Josh
The music theme is based on Josh’s love of Jazz and his years of being a musician.
‘If you feel you shouldn’t have to wait like everyone else, don’t bother coming’
A Blackpool hotel owner has hit back at claims customers were made to wait ‘six minutes’ to be seated during a visit this summer.
Blackpool is renowned for it’s illuminated streets, but behind it all is a rich history of cabaret and entertainment.
Cybil DuVaux’s bar and hotel, Peek-a-Booze, is rated ‘very good’ on TripAdvisor for exactly that. Out of 258 reviews, 158 of them rate the cabaret hotel as ‘excellent’.
The venue is described as ‘Blackpool’s leading cabaret bar and hotel with a mixed clientele welcoming the LGBT community and live shows 4 nights a week’.
The owner, Miss Cybil DuVaux, hosts the ground floor cabaret bar with karaoke, live acts and drag artists every week.
They offer two floors of accommodation above the entertainment on a ‘room only basis’ from £25 per night.
They advise visitors to ‘expect a loud night out in a fun atmosphere’ and warn that noise disruption should be expected for the rooms above.
TripAdvisor user, Jon T, left a one star review for the cabaret bar and hotel in July this year titled ‘rude staff’ after he visited ‘with a friend’ to ‘enquire’ staying at the accommodation for one night.
Jon T wrote ‘we didn’t even get that far’ and pointed out that a ‘sign’ at the door had told visitors to wait for a staff member before entering the venue.
They said: “We did this for 6 minutes as two staff (woman with red hair and another) chatted about life behind the bar. They weren’t serving anyone and in the end went to go and ask about staying and grabbing food.”
Jon then claimed that ‘the woman with the red hair BARKED’ at the pair, to which he replied ‘we have for 6 minutes and you have done nothing.’
They added: “After a year and a bit of no hospitality and working in the industry myself I would sack any of my staff for speaking so disgustingly never mind ignoring potential custom…… specially during this time! Was looking forward to coming and seeing the cabaret act but won’t be entering this venue”
The adult-only accommodation is found on Blackpool’s Dickson Road and serves food and drink to its guests. It also offers a two for £10 deal on Sunday Roast Dinners, every sunday from 12.30-8pm.
The owner, Miss Cybil DuVaux, hit back at the claims that staff were rude.
Miss DuVaux wrote: “It’s a shame that you feel that the rules that are restricting the entire UK don’t apply to you.”
They claimed that they ‘don’t have any red headed staff’ working at the venue, ‘but that aside, even if you did wait at the door for an entire 6 mins, I find it hard to know how you could hear any sort of conversation that was taking place behind the bar simply because of the distance from the front door to the bar.’
Miss DuVaux said: “Regardless of what the conversation was about, the ONLY reason that both our floor staff would be behind the bar would to serve other people already in the venue.”
The owner explained that staff that aren’t serving behind the bar would have been serving on the floor of the venue instead.
They continued: “As you’ve stated there was a five foot sign at the door that said WAIT HERE TO BE SEATED! so why didn’t you? why would you think that rule didn’t apply to you? you feel a six minute wait was too long? , you obviously have never visited any venue when people are waiting an hour to be seated.”
‘After a year of not earning a penny,’ Miss DuVaux said, ‘we are more that willing to welcome any customer that is happy to follow the rules that have been set by UK Government. If you feel you shouldn’t have to wait like everyone else, don’t bother coming.’