Couple fined at Blackpool’s Norbreck Castle Hotel for parking outside while checking for a room

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Around a week after checking the Norbreck Hotel, Georgina said she received a PCN notice from ANPR parking company ParkingEye saying that she was parked illegally and that she had to pay £100 fine

 

Georgina Lister and her Partner Nigel on their first visit to Blackpool
Georgina Lister and her Partner Nigel on their first visit to Blackpool (Image: Georgina Lister)

A couple who stopped to check out room availability at a Promenade hotel have been left stressed and ‘at their wit’s end’ after being given a parking fine.

61-year-old Georgina Lister, a trading assistant from West Lothian, Scotland, had been visiting Blackpool on August 3 with her partner Nigel for the first time after coming down from the Lake District as part of a staycation in the north of England.

They came across the Norbreck Castle Hotel on Queen’s Promenade and decided to pull in to check if there was any availability.

Pulling the car up to the very right hand side of the car park, Nigel went in to enquire about rooms.

The hotel was at the time quite busy, Georgina said, and Nigel was in there for just over half an hour. After speaking to the receptionist, he was advised that the hotel was fully booked.

The couple drove away and managed to find another hotel on the other side of Blackpool where they paid £16 for up to 48 hours of parking.

Around a week later, Georgina said she received a PCN notice from car park management services ParkingEye stating that she was parked illegally and that she had to pay £100 fine.

She told LancsLive: “I have contacted the hotel, spoke to the receptionist and was advised there was nothing they could do as we weren’t residents, they just kept saying that there were signs all over the carpark.

“Obviously not very well sign posted as I didn’t notice anything, and we parked at the furthest away spot from the hotel so as not to take up any spaces on the main area. I explained we had only parked while my partner went into the hotel to check for a room, but again nothing.

Letter received by Georgina Lister regarding parking outside the Norbreck Hotel, Blackpool to check for room availability
Letter received by Georgina Lister regarding parking outside the Norbreck Hotel, Blackpool to check for room availability (Image: Georgina Lister)

“I am at my wit’s end, and I’ve since received another threatening letter from ParkingEye. ”

Georgina has appealed and contacted Blackpool MP Scott Benton who told her that it is ‘unfortunately’ out of his remit and to contact Blackpool North MP Paul Maynard.

She was then advised to contact her local MP but hasn’t had much luck so far. She also written to Britannia Hotels CEO, Alex Langsam, with the company owning the Norbreck.

The Norbreck Castle Hotel in Blackpool
The Norbreck Castle Hotel in Blackpool (Image: LancsLive)

Georgina said: “I just think it’s quite harsh as we never stayed and I remained in the car while my partner checked. I couldn’t see any signs and we were in a strange place that we were unfamiliar with. In Scotland, usually these fines only come from the police or the council however I realised since it’s different here as they can be issued by third parties.

“This was my first trip to Blackpool and it has left me with a not so happy time. I appreciate any help with this issue and I would like to highlight it to make people aware of these Parking Eye fines.”

LancsLive has contacted Parking Eye for comment but did not get a response prior to deadline.