Blackpool Britannia Metropole Hotel’s dirty kitchen pictures released with splattered doors

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The Metropole Hotel in Blackpool has been slammed for ‘dirty’ equipment and facilities

 

Metropole Hotel, Blackpool
Metropole Hotel, Blackpool (Image: JThomas / Geograph)

Blackpool Council has released grim pictures inside the Metropole Hotel which was slammed for its poor food hygiene in a recent report.

The hotel on Princess Parade has been accommodating asylum seekers since last month (September), but an inspection carried out on August 26 concluded that it needed to make a major improvement in its food hygiene practices.

Blackpool Council operates the National Food Hygiene Rating Scheme which helps consumers make informed decisions about where they eat and buy their food.

 

Food-serving establishments receive ratings from ‘0’ where urgent improvement is required, to ‘5’ which means the food hygiene standards are very good.

The Metropole Hotel’s restaurant received ‘1’ – ‘Major Improvement Necessary’ because they failed to ensure the food preparation and service areas were kept clean.

The report shows that the establishment must examine all their food items and identify those with allergens – at the time of visit there were no allergen information available for any food served in the restaurant.

Food debris was also found on the stairs and in the cutlery drawers.
Food debris was also found on the stairs and in the cutlery drawers.

They also noted three health and safety concerns: various taps in the ladies toilets were loose and needed securing, the front to a gaming machine had been removed for maintenance and was not replaced or barred to prevent tampering and risk of injury and the third floor window next to the ‘X’ storeroom had a crack in it.

The Metropole Hotel failed to comply with the hygiene regulations of Food Safety and Hygiene England Regulations 2013 and were ordered to thoroughly clean and disinfect the food premises, as well as implementing an effective cleaning schedule for these areas.

The front to a gaming machine had been removed for maintenance and was not replaced.
The front to a gaming machine had been removed for maintenance and was not replaced.

Among the list of items that led to the ‘Major Improvement Necessary’ rating, food debris in front of the second fridge in the kitchen, dirt on the kitchen radio, soap dispenser and can opener were noted by Blackpool Council.

The additional restaurant used for staff meals needed to be cleaned down after use, as well as the dirt of the door from the kitchen to the staff restaurant.

A piece of equipment in the hot drink area.
A piece of equipment in the hot drink area.

Blackpool Council reported ‘significant’ pooling of water on the floor of the pot wash area, and continued to list dirt in the following areas; first freezer, door into the restaurant, kitchen door, outside of the water urns, crates in the hot drink area, in the under-the-stairs walk-in freezer, downstairs flooring, the second walk-in freezer, the underside of the hand towel dispenser and the taps of the hand washbasin downstairs.

An out of use trolley in the downstairs area was also reported as dirty, with an accumulation of food debris.

Dirt was photographed on the doors to the restaurant.
Dirt was photographed on the doors to the restaurant.

Food debris was also found on the stairs and in the cutlery drawers.

At the time of the visit, it was observed that as a food business operator, the Metropole Hotel failed to ensure that all articles, fittings and equipment of which food come into contact with were effectively cleaned.

The Brittania owned hotel has been ordered to thoroughly clean and disinfect the food premises, as well as again implementing an effective cleaning schedule.

A build up of carbon was observed outside of the cooking pans, as well as an accumulation of old dough in the dough mixer.

Kitchen equipment.
Kitchen equipment.

The inspection also found meat residue on a ‘clean’ meat slicer, which could cross-contaminate across foods.

Commenting when the report went out, a spokesperson for the Home Office said: “All the hotels the Home Office uses must meet relevant health and safety legislation and provide their latest health and safety risk assessment.

“Serco have confirmed that kitchens in the hotel have had significant improvements made and have been reassessed.

“Britannia have had independent audits conducted on kitchens with high scores provided, with a further audit due next week.

Kitchen equipment.
Kitchen equipment.

“Our Nationality and Borders bill will fix this broken system to deter these dangerous and illegal crossings.”

Britannia Hotels has still not responded to a request for comment since the report was published.